Contents Location About the job Benefits Things you need to know Apply and further information Location Birmingham About the job Job summary Regulatory Manager Birmingham, West Midlands Hybrid working with regular travel to our Birmingham office. We are looking for a Regulatory Manager based in Birmingham. The Gambling Commission was set up under the Gambling Act 2005 to safeguard players and the wider public by ensuring Gambling is fair and safe. We licence and regulate the individuals and business that provide gambling in Great Britain, including the National Lottery. We also work with other regulators, charities and organisations to understand gambling habits and trends, promote safer gambling practices, and ensure that gambling is safe. Your Role: Working as a Regulatory Manager in Licensing means upholding the Licensing objectives and Licensing conditions and codes of practice, that set out the requirements all licensees must meet in order to hold a Gambling Commission licence. You will lead and coach a team supporting their consideration of operating and personal licence applications; advising on the kinds of evidence considered when assessing an application, the process for assessing applications and notifying the outcome. You will also need to work collaboratively with colleagues across the organisation to achieve positive outcomes for Licensing, Compliance and Enforcement, problem solve and actively role model the Commissions Ways of Working. Job description Its about achieving outcomes: You will raise standards in the quality of decision-making capability through coaching and supporting staff and embedding our duty to pursue the licensing objectives Its about managing people and business operations: you will manage colleagues and work throughout and help to support and lead productive teams. You will be a member of and support multidisciplinary teams across the Commission. You will be able to identify risks to the licencing objectives and the reputation of the Commission. Its about teamwork: You will work with your peers to help create a great place to work by coaching and supporting colleagues to achieve results, deliver an efficient, quality service and work effectively as a team Its about support: supporting and leading on our regulatory delivery work to ensure consumers interests are at the heart of everything we do. You will be adaptable and flexible, capable of working across regulatory delivery to deliver multi-disciplinary outcomes and working to ensure consumers interests are at the heart of everything we do. Its about expertise: advising a range of stakeholders about GB regulatory requirements and also representing and articulating the Commissions vision and corporate strategy. Its about relationship building: acting as a contact for licensees and for colleagues across the GC with recommended actions. You will be an advocate for positive change and continuous improvement. Its about projects: you will lead project teams and evaluate and present results Its about making this a great place to work. You will role model our Ways of Working and will build capability, resources and confidence both within Regulatory Delivery and across the organisation to make it a great place to work. Person specification Essential knowledge, skills and experience: Experience of managing teams and resource allocation to ensure effective operational delivery. Use coaching and mentoring to enhance performance, critically assessing work to ensure it is of a high quality and to agreed deadlines. Experience of risk management and oversight of risk-based decision making within a regulatory framework. Excellent planning skills to effectively deploy resource and deliver business priorities. Experience in supporting peers and colleagues to resolve daily queries and to make risk-based judgments based on the analysis of complex information. Adaptable and comfortable with change and the continual improvement that is required to be a successful risk-based regulator. To include being capable and confident in your understanding and use of technology an early adopter of new tech hardware and solutions. Be able to produce clear, accurate and timely reports for senior management and you should have excellent writing skills. Show attention to detail in all your work but also be able to complete work, at pace, within tight deadlines and be capable of prioritising a busy workload. Confident communicator in front of both internal and external audiences, including senior officers of large corporations and legal tribunals. Strong team-player, capable of working with colleagues across the GC to achieve the right outcomes. Benefits Alongside your salary of £41,571, Gambling Commission contributes £12,043 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. - Salary of circa £41,571 - Civil service pension, with an employer contribution rate of 28.97% - Flexible working - Hybrid working, specific guidelines are to be agreed with line manager - 26 days holiday, rising to 29 days after two years service, with the option to buy up to five days extra annual leave Things you need to know Selection process details Our Ways of Working: Outcome-focused: We put consumers at the heart of everything we do. We take responsibility for an issue and moving it forward. We deliver results through working collaboratively. Reaching for ways to improve: We encourage feedback and ideas. We are committed to continuous improvement and are open to trying different ways of working. We celebrate successes and take responsibility when things go wrong. Respectful: We recognise every colleagues contribution. We give each other timely constructive feedback. We all encourage challenge. Communicate well: We are clear and concise. We listen and check our understanding. We explain the reasons for decisions. Making this a great place to work: We all help to make the Commission a great place to work. We value and support each other. We demonstrate a positive attitude. The closing date for this role is 11th November 2024. PLEASE NOTE: ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas currently. Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account. We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : recruitmentgamblingcommission.gov.uk Email : recruitmentgamblingcommission.gov.uk Recruitment team Email : recruitmentgamblingcommission.gov.uk Attachments RM Job Advert text Opens in new window (docx, 17kB) Applicant Guidance Opens in new window (pdf, 132kB) Apply at advertiser's site Share this page Print Email Facebook Twitter LinkedIn GMail