Press Tab to Move to Skip to Content Link
Here at TUI, you’ll find we’re an inclusive company with a culture of care. By joining the Retail Team as an Apprentice Travel Advisor in our Penarth store, you’ll gain valuable insights into the world of travel. Our two-year Apprenticeship Scheme is designed to develop you into a destination expert, enabling you to recommend and sell holidays, cruises, UK breaks, and additional products. You’ll prioritize customer satisfaction by creating unforgettable holiday experiences, helping us become the most loved holiday company.
We are committed to providing exceptional customer service and flexibility. You’ll enjoy a varied shift pattern each week, including weekends, bank holidays, and evenings at our busier stores.
ABOUT OUR OFFER
* TUI offers more than just a basic salary, which starts at £8.05 per hour.
* Be rewarded for exceeding your targets through our commission scheme.
* Enjoy fantastic holiday benefits, discounts, special offers, and the option to purchase additional time off.
* Benefit from our Health and Wellbeing programs across key areas – Financial, Health, Social, Community, and Career.
* We invest in your development and career progression.
* Access our pension scheme and life assurance.
ABOUT THE JOB
* Use your passion to inspire customers and colleagues while having fun.
* Drive to achieve will help you exceed sales targets, which we call ‘Smashing your Targets’.
* Embrace change and rise to challenges in face-to-face and virtual customer engagement roles.
* If things don’t go as planned, your colleagues will support you in investigating and resolving questions or complaints.
* As technology advances, you’ll receive training on various systems to enhance your skills and adapt your style to bring memorable holidays to life for our customers.
* You’ll have dedicated time within your working week to complete practical and written assignments via our online learning platform, guided by a learning coach, aiming to achieve a Level 3 Travel Consultant qualification.
ABOUT YOU
* Good knowledge of excellent customer service and a genuine passion for tourism.
* Dedicated to achieving goals, targets, and obtaining a Level 3 Travel Consultant qualification.
* Self-motivated, receptive to feedback, and positive when facing challenges.
* Willing to embrace change and adapt to new ways of working.
* A team player who collaborates effectively with customers and colleagues.
* An organized individual who takes pride in their work and communicates effectively.
* Grade 9 – 4 GCSEs or equivalent in English and Maths.
* Able to work varied shifts each week aligned with store opening and closing times.
At TUI, we view our workplace as a place to belong. We embrace diversity, equity, and inclusion, encouraging everyone to come as they are, because together, our potential is limitless.
We support candidates with disabilities and impairments. Please let us know if you require any assistance.
To apply for this role, please answer the questions fully. Part of the application process involves completing an online assessment, for which you will receive an email after submitting your application.
Job Segment: Tourism, Travel Industry, Retail Sales, Travel, Retail
#J-18808-Ljbffr