Under the supervision of the Director, Programs, the Manager of Employer Services is responsible for maintaining strong working relationships with employer partners by executing the employer service component of the Skills Initiative programs. Responsibilities can be broadly defined within four categories: program management, employer communications, career pathways management, and employer liaison activities.
The Skills Initiative is a uniquely successful workforce organization due to exceptional relationships with employers. Our employer partners have made commitments to interview all successful program graduates, resulting in 95% of graduates earning roles with employers and an 84% retention rate at 12 months – a rate that far outpaces the national average retention of 47%. The management of this component requires exceptional commitment, attention to detail, innovative problem solving, a true growth mindset, effective influencing skills, an inquisitive nature, and resiliency.
Job Responsibilities
Program Management
1. Lead the discovery and employer relationship management for WPSI Signature Programs and #workwithWPSI programs.
2. Collaborate with the recruitment team to design and execute a customized strategy for each recruitment that addresses specific employer needs.
3. Utilize the Skills Initiative’s proprietary Job Quality Scorecard to evaluate employer partner job openings and career path opportunities.
Employer Communications
1. Strengthen relationships with existing employer partners through consistent communication and collaborative story-telling.
2. Develop tools (one-pagers, e-blasts, slide decks) to communicate ROI and other impacts of Skills Initiative partnership to employers.
3. Lead the build-out of the Job and Onboarding Fact Sheet tool for internal use by holding meetings with various stakeholders.
4. Collaborate with the Senior Manager, Partnerships and Strategy to design and write the Program Success Report for employer debrief meetings.
5. Conduct research and work with employer partners to understand the various career pathways associated with roles filled by Skills Initiative cohorts.
To apply, please email your targeted resume to Cait Garozzo – Director of Programs (cait@universitycity.org) with the subject line “Manager of Employer Services” and your name. Additionally, please provide a response in a separate attachment to the following prompt in no more than 300 words: What are your core values and how do you bring them to work?
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