TXM Recruit are working with a business to recruit an Operations Manager, this candidate will look after the welfare of 100 employees, we are looking for candidates who have extensive experience of managing employees in an operational environment across multiple sites, with knowledge of the application of a safety management systems and compliance.
Purpose of the role
Reporting to the Regional Operations Manager you will contribute to the delivery of the day-to-day UK rail operations. (you do not have to have previous rail experience)
To lead and manage a designated group of drivers to deliver a high performing workforce in line with specific standards in safety, performance, and customer service expectations.
To be a highly visible, people focused manager, driving improved employee engagement and results. Line Management of drivers dealing with individual performance reviews, apprenticeships, briefings, welfare, disciplinary, grievance and poor performance matters
There is a requirement to undertake an on-call commitment with this role.
Qualifications and Training
Ability to work under pressure while maintaining high standards of safety and compliance;
Competent to undertake risk assessments;
Competent to undertake investigations using Root Cause Analysis
Good IT knowledge e.g. Microsoft packages, and ability to use and interpret data sourced from job-related software
Ability to write concise, factual-based reports to laid down standards, and with the ability to make clear recommendations based on factual evidence;
Diligent and self-motivated with strong interpersonal skills and effective people management skills;
Dangerous Goods Awareness;
Effective incident management training;
A flexible approach to work is required, especially mobility in relation to training, as you may be expected to work away at times which will involve some overnight accommodation in hotels;
Hold a full UK driving licence;
Ability to cope with occasional out of hours working requirements