Job Summary: We are seeking a reliable and hardworking person to join our team at our furniture store in Hedge End, being responsible for everything administration related within our flooring section, while engaging with customers to assist in providing information on our products and services. Rate of pay is up £26,000 per year bonus incentive. Working hours: 40 hours per week, Wednesday to Sunday. Responsibilities: Sales ordering and purchase ordering Liaising with customers via the phone Processing payments and finance applications Managing the fitting diary and measure diary Greeting customers as they enter the department and booking measures Maintaining up to date product knowledge Providing information to customers on our products and services Receiving goods in General filing Keeping the department tidy Responding to or forwarding email enquiries Assisting the sales team with administrative support S kills: To excel in this role, you should possess the following skills: Enthusiastic, reliable, and hard-working A polite and friendly phone etiquette Very good attention to detail, being able to spot things others may not Computer literate with excellent typing skills Able to email and follow up enquiries Ability to stay calm under pressure Ability to manage your own workload Able to work under instruction of the Flooring Manager and with initiative Benefits: Bonus incentive available (to be discussed at interview) Company pension Employee discount Free on-site parking Full training on flooring products and systems Qualifications: GCSE or equivalent (preferred) Retail experience: 2 years (required) Administrative experience: 2 years (required) If you are a motivated individual with a strong work ethic with the ability to thrive in a fast-paced environment, we encourage you to apply To apply, please complete the questions and submit your CV. Only shortlisted candidates will be contacted for an interview. Note: This job description is intended to convey essential job functions and requirements. It is not intended to be exhaustive, nor should it be construed as an employment contract. The job description is subject to change at the discretion of the employer.