Job Description
Based: Cardiff and the ValeSalary: £16,602 (£29,054 FTE)Term: Pemanent, Part time 20 hours per week tbaAccountable to: Service ManagerResponsible for: Nail Cutting Technicians, Volunteer AdministratorsAre you an experienced nail cutting technician? Do you enjoy working with older Clients? Age Connects Cardiff & the Vale is looking for an individual who can manage and develop their existing foot care service to elderly people in the community.Although formal qualifications are not essential, experience of managing and leading a team is required along with knowledge of foot care.
This role is ideally suited to someone with a proactive and positive approach and the ability to interact with people of all ages. Excellent communication skills and the ability to communicate information clearly and concisely is essential. The role will involve travelling throughout Cardiff and the Vale so a full driving licence and access to a car is also essential.Job purpose: To manage and develop Age Connects Foot Care Service, ensuring it is both a professional and profitable service, whilst leading a small team of nail technicians to ensure they meet their responsibilities within the delivery of the service.This job description outlines the key performance indicators of, and output required from the Team Leader.
It is not a definitive list, and the role may well change and evolve over time.Main duties and responsibilities:To actively develop the nail cutting service, establishing new clinics increasing service profitability.To market and advertise the service to the wider public in order increase the Client baseTo recruit, train, supervise and provide leadership to a team of nail cutting staff and volunteers:Coordinate staff schedules ensuring cover for holidays and illness;Develop standards and policies for the service & not overstep the limits of simple nail cutting; Monitor team performance, listen to feedback, and resolve any issues or conflicts;Maintain strict financial controls and ensure the safe administration of nail cutting monies.To be responsible for the day-to-day delivery of the service including: Cutting toenails yourself;Handle enquiries, screening and booking appointments;Managing accurate records in the client & staff databases;Operating our autoclave & ordering and distributing stock;Provide reports to the Board of Trustees.Be responsible for internal and external communications, maintaining regular contact with customers, volunteers, social care professionals and other stakeholders.Build good working relationships with team members and other Age Connects staff and volunteers.Keeping up to date with learning and development, ensuring current legislation, codes of practice and guidance are followed.Take part in the organisation of management meetings as and when required.Maintain full and accurate records and reporting systems in accordance with legal requirements, and to ensure the effective running of the business.Work flexibly in line with the needs of the business to ensure the safe delivery of our service.To be responsible for your own health and safety and the health and safety of your team.To ensure you follow the companys policies regarding equal opportunities and discrimination.Undertake any other reasonable duties deemed appropriate by your manager.Person specificationEssentialExperience in developing and managing a servicePrevious staff management experience including recruitment and trainingProven leadership experienceKnowledge of footcareExperience of providing a nail cutting serviceExperience of record keepingExperience of working with the general publicGood knowledge of Microsoft OfficeExcellent communication skills and the ability to communicate information clearly and conciselyPositive approach and the ability to interact with people of all agesAbility to plan and manage workloadsAbility to travel throughout Cardiff and the ValeCommitment to the aims of Age Connects Cardiff and the ValeCommitment to confidentiality and equal opportunities with a positive attitude to ageingAbility to drive and have access to a car.DesirableExperience of developing and managing a podiatry related serviceReport writing experienceExperience of working with older peopleAn understanding of the needs of older people and the issues affecting their quality of lifeExperience of working in partnership with other organisationsKnowledge of what services are available to older people locallyAbility to communicate in WelshIf the above sounds like you, you have a can-do attitude and you are looking for a rewarding and fulfilling position, we would love to hear from you.If you are interested in this role, please contactfor more information and an application pack.If successful you will need to undergo an Enhanced DBS Check. This position does not carry a closing date as we will be shortlisting on receipt of completed application forms.TPBN1_UKTJ