About the role
As a Store Manager at Victoria’s Secret, you’ll take ownership of the success of your store, inspiring your team to achieve their targets and create the very best customer experience every day.
What’s in (your) store for you…
* Lead from the heart - You’ll train, coach, and inspire your team, setting them up for success and developing them to be stars of the future.
* Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere which is underpinned by celebrating success.
* Have your mind on the customer - You’ll be a friendly face to every customer you meet, always putting their needs first and planning ways to personalize and maximize the customer experience in-store, ensuring your team does the same.
* Hands-on operations - You’ll own your P&L and lead on key KPIs across the store, focusing on profitability and controllable costs (think hiring, rotas, payroll, customer success, stock control) that help maximize sales and profitability.
* An eye for visuals - Our brand visual standards are high, but with the support of our Visual Team, you will be accomplished in their execution, ensuring your team is too.
* Open eyes and ears - Your vision and passion for our products will help the business grow and change for the better. You’ll cultivate a platform for active listening with your team and sharing ideas with your wider store partners.
* Your feet on the ground - Your store is your specialty, and to keep it up to date and safe, you will keep it compliant. You’ll own product launches, floor set changes, store audits, and stock counts, ensuring everything is in place to keep you and your team efficient and safe.
About you
* A wealth of experience - With your previous store manager experience in fast-paced stores, you can demonstrate a record of managing and exceeding sales targets and KPIs.
* Passion for retail - You have a passion for all things retail, ultimately creating a unique experience for each customer.
* Lead with purpose - You lead with purpose, engaging and developing your team to have a shared enthusiasm for the brand and the experience we create.
* Relationships that count - You are keen to be part of the business and want to develop valued relationships with our customers, your team, and wider business teams.
* Embrace change - Your mind thrives on change, especially when it poses a challenge. You enjoy multitasking, problem-solving, and collaborating with others to get things done.
* Creative flair - People describe you as approachable and resourceful, with a creative side when it comes to engaging teams with training, local incentives, and global initiatives.
About us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business, and by bringing our brand values to life, they create lifelong relationships with our customers and inspire a happy, healthy, and inclusive workplace where we cherish our diversity.
While our job adverts outline ideal skills and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criterion but feel you have the skills and experience to thrive in this role, as well as a genuine interest in working for Victoria’s Secret, we encourage you to apply.
If you are looking to become part of a fun and dynamic team, apply today and become part of one of the most iconic brands in the world!
Our Benefits
Being part of a great brand isn’t the only thing we have on offer; you’ll also get access to:
* Set and flexible working schedules to suit both the business and your lifestyle.
* 25% off a huge selection of Victoria's Secret and Next products.
* Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway.
* Incentives and competitions with amazing prizes that run all year round.
* Access to free financial, health, and wellbeing services including 24/7 digital GP.
* Learning and development opportunities and support with upskilling core skills through on-the-job training.
* Core benefits such as pension contributions and life assurance.
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