Job Title: Spare Parts Coordinator
Company Overview:
Our client and engineering firm, located near Clayton Bradford, is a leading manufacturing company known for its innovative engineering solutions. With a team of approximately 150-200 employees, including a dedicated spares department, the company prides itself on maintaining a friendly and close-knit office environment. They aim to employ the best people in the UK to ensure their level of excellence.
Vacancy Overview:
* Job Title: Spare Parts Coordinator
* Location: Office-based with occasional work-from-home flexibility
* Working Hours:
* Monday to Thursday: 8:30 AM to 5 PM
* Friday: 8:30 AM to 4 PM
* Flexibility for 7:30 AM to 4 PM shifts
* Salary: £26,000 - £28,000 per annum DOE
Key Responsibilities:
1. Delivering outstanding customer service by responding promptly and professionally
2. Handling phone calls and emails from both UK and global clients
3. Logging enquiries and requests in the appropriate software, ensuring all relevant information is recorded, categorised correctly, and prioritised based on potential impact and urgency
4. Processing customer orders promptly and efficiently
5. Liaising with suppliers to obtain prices or updates on orders
6. Picking and packing spares orders, including arranging courier collection...