Location: Windsor, ON, Canada
Job Type: Full-Time Regular
Industry: Information Tech/Com
Position ID: 14058
Degree Required: University or College
Job Description
Our industry leading manufacturing client is recruiting an Information Communication Technology (ICT) Manager to join their team.
NOTE:
* Must be willing and able to travel to the USA and southern Ontario, without restrictions, effective on the start date.
RESPONSIBILITIES:
* As the primary ICT point of contact for manufacturing, coordinate all plant related ICT activities including management of ICT staff.
* Manage critical ICT initiatives and system administration for all facilities through implementation of emerging technologies and management of global contracts and partnerships.
* Lead the team providing technical support to employees in partnership with stakeholders across our lines of business.
* Minimize lost production due to ICT-related issues while providing infrastructure and process support that are critical to meeting the objectives of manufacturing.
* Work with internal business units to identify and prioritize technology needs and opportunities.
* Oversee the achievement of departmental goals and opportunities, ensuring efficient operations of the quality service.
* Ensure seamless integration of software and technology to meet business needs, and ensure projects with technology components are delivered on time.
* Ensure ICT services stay within developed budget constraints, managing budget and expenses.
* Design IT training for employees on software and hardware usage, troubleshoot issues, and offer technical support as needed as a part of overall employee onboarding.
* Develop strategic opportunities for advanced ICT partnerships across the organization including but not limited to: cybersecurity, audit requirements, disaster recovery plans, software/hardware implementation.
* Lead disaster recovery, business continuity planning, and security protocols to ensure systems and data integrity.
* Act as a key decision-maker for major ICT investments, including hardware, software, and services, ensuring optimal returns on investment.
REQUIRED SKILLS & QUALIFICATIONS:
* University degree in Computer Science, Information Technology, or a related field.
* 10+ years of experience in ICT leadership or a related field, with at least 5 years in a leadership role. Manufacturing experience preferred.
* Experience coaching and mentoring the development of ICT Teams.
* Proven experience in managing large-scale ICT operations, infrastructure, and teams within a complex environment.
* Strong technical expertise across a broad range of ICT systems, including ERP/MRP, cloud computing, data management, networking, and cybersecurity.
* Deep knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring.
* Experience in developing and executing ICT strategies that align with business goals and drive measurable outcomes.
* Excellent project management skills with a proven track record of delivering successful ICT projects on time and within budget.
* Strong leadership and people management skills, with the ability to motivate and develop high-performing teams.
* Exceptional problem-solving skills, with the ability to address complex technical challenges and deliver effective solutions.
* In-depth knowledge of ICT industry best practices, standards, and emerging technologies.
* Strong communication and interpersonal skills, with the ability to engage and collaborate with stakeholders at all levels of the organization.
* Budget management experience, with the ability to optimize resources and manage costs effectively.
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