Role: Night Shift Manager Location: Leicester (LE67) Salary: £45,000 - £50,000 DOE per annum plus extensive benefits Contract type: Permanent Employment type: Full time Working hours: 42.5 hours per week, Monday to Friday 2200 – 0700 (with occasional weekends) Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open, and honest working environment for all. What’s in it for you? Occupational sick pay Enhanced maternity and paternity pay Contributory pension Discounted insurance (Aviva) Employee discount site Discounted gyms (via our blue light card and benefits schemes) Employee assistance programme In-house mental health support Free onsite parking Health and wellbeing initiatives Social events throughout the year Cycle to work scheme Green car scheme(subject to minimum earnings) Registration fees paid (GPhC, NMC, CIPD etc) Long service bonus Refer a friend bonus Blue light card Hybrid working Commitment to CPD/training 25 days annual leave increasing with service Annual leave buy and sell scheme Discounts & Exclusive offers at The Springs, Leeds 25% Discount & health & beauty purchases What you’ll be doing? Manage costs and ensure that they are controlled as efficiently as possible whilst also delivering the highest levels of accuracy and customer/patients’ service Effectively plan and execute labour requirements in a high-volume environment, in conjunction with forecasted volumes, utilising agency staff when required Drive continuous improvement within the facility ensuring adherence to all legal, ethical, professional and company requirements Provide training, development and performance reviews of your team and support them with appropriate feedback when required Engage your team of people by delivering daily team briefings and debriefings to ensure the performance and welfare of the team is as high as possible Monitor and report KPI's, SLA's and performance metrics Report all near misses, accidents, and incidents in compliance of HSE and company policies Working with key teams across the business (customer service, purchasing, clinical & pharmacists) Who are we looking for? Proven experience at Senior Manager level, and in managing and developing a large warehouse team (including managing team leaders/supervisory level staff in a high volume environment) – a formal management qualification would be highly desirable Role model who leads by example and is able to motivate and coach team members Experience/involvement in continuous improvement projects and implementing new processes Experience of working under pressure, delivering against tight deadlines in a highly accurate environment Ability to use Excel and WMS Systems at a proficient level Must be willing to participate in NVQ Level 2 Dispensing Assistants Course when made available Numerate, literate and strong written and verbal communication skills Tenacious, professional and driven to succeed What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.