Bell & Partners, Coventry, Coventry, West Midlands
Here at Bell & Partners, we are looking for a friendly and enthusiastic Veterinary Care Assistant/Receptionist to join our team based in Coventry.
Main responsibilities of the role include but are not limited to:
* Liaising with the clients and the clinical staff to provide a high level of customer care.
* Meeting and greeting clients and pets.
* Booking appointments and diary management.
* Managing telephone and email enquiries.
* Taking payment for services and products.
* Managing cash and end-of-day banking.
* Maintaining a clean and safe space for our clients and their pets.
* Assisting the nursing team.
* Providing a clean environment.
* Running laboratory tests.
* Cleaning and sterilising instruments.
About the rota
This is a full-time permanent role working 4 days Monday-Friday from 8:30am-7:00pm with 30 minutes for lunch. There will also be 1 in 3 Saturday mornings.
What Sets Us Apart
Founded in 1974 as Bell and Partners, our practice began as a mixed large and small animal veterinary surgery. Today, we are a 4-vet, small animal-only practice, proudly serving nearly 3,000 local clients and their pets in Wyken.
While we cherish our traditional values of excellent service and building strong relationships with our clients, we are committed to modernizing through evidence-based medicine and advanced techniques. Our surgery is well-equipped with an in-house lab, digital x-ray, surgical theatre, and comprehensive inpatient facilities.
In addition to a competitive salary, you will benefit from:
* 6.6 Weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are eager to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Bell & Partners, Coventry
2-4 Norton Hill Drive, Wyken, Coventry, CV2 3AS, United Kingdom
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