Do you believe in a better, fairer, sustainable world for all? A fantastic opportunity has arisen to join our circle. We are looking for an outgoing, intelligent, confident and enthusiastic person to work as an International Compliance Administrator, in a dynamic, evolving company, who are driven to make an impact on humanity and the planet. Beyondly in a nutshell At the heart of Beyondly (formerly Comply Direct) is our planet. We deliver better solutions for a brighter tomorrow and are devoted to reinventing the wheel through our market leading environmental consultancy and compliance services. We care about preserving humanity and our planet. Driven by our passion, we go above and beyond to make a real impact. As a B Corp certified business, we are dedicated to being a force for good, fuelled by an energy to place equal importance on people, planet and performance. By joining our circle, you will be part of a business for good and will contribute to our vision of creating a better, fairer, sustainable world for all. We ask that you have the passion to serve our purpose of leading, inspiring, and educating to positively impact society and the environment. In return, we promise to provide you with the best tools, support and working environment to flourish in all areas of your life. The role To provide high quality administrative support in delivery of our growing International service, with a strong focus on customer service, handling data submissions, processing International registrations and inbox management. Additionally, to support the International team with operation administration to ensure the smooth delivery of the service across all areas from onboarding new business, through to completing registration and handling data reporting. You can read more information about our International Compliance team by following the link below: https://www.beyond.ly/services/international-compliance/ The responsibilities (there are more) Maintain and develop relationships with existing and prospect international compliance partners and customers, ensuring regular contact and providing support in line with their needs. Understand and interpret compliance legislation in the context of customers’ business activities. Management of shared mailbox and replying to customer queries. Review and submit customer data submissions to the relevant overseas regulator, partner and/ or authority. Updating company databases and documents as required. Assistance with preparing/delivering webinars, as required. The perks Beyondly attributes its’ ongoing growth and success to its’ employees and is committed to rewarding and recognising their contribution as well as prioritising employee well-being and has won multiple awards over the last 5 years as a result of its’ approach to this. As well as the opportunity to be part of a unique reward structure, some of the benefits you will receive when joining the team include; Salary £23,400 p/a plus performance related bonus in line with the existing reward framework. Support and opportunities for personal development. 25 days holiday plus bank holidays and your birthday off, flexible working opportunities, company pension, private medical insurance (including dental and optical cover), sabbaticals, access to employee benefits platform ‘Perkbox’ and membership to the all-encompassing employee health and well-being programme Other benefits include regular team building events, volunteering opportunities and many more. Discover more about the host of benefits Beyondly employees receive here: https://www.beyond.ly/careers/working-with-us The Person You will be comfortable and confident building a rapport with customers communicating over the phone, in person and via email. You will proactive and outgoing with a strong focus on customer service. You will be proficient with Microsoft Office and will show strong written and verbal language skills; being able to adapt your communication to explain legislative requirements to a range of different stakeholders. The role is fast paced, so you should be prepared to think on your feet, absorb new information quickly and have the ability to prioritise, multi-task and manage time effectively. To thrive in this role, you will be passionate and excited to work for a business for good. You must have a strong work ethic, with excellent organisational and administrative skills and the ability to meet deadlines. You will have a ‘muck in’ approach to teamwork, being flexible and highly resilient to change, and will be committed to growing with the business If you have previous experience working in a customer facing role, or foreign language skills then even better. A wicked sense of humour is a bonus too We require all members of staff to work from the office 3 days a week, therefore living within commuting distance to Skipton should be considered when applying. Please email your CV and covering letter to hrbeyond.ly by Friday 3rd January or call 01756 706570 for further information. A more detailed job description will be provided at interview. Beyondly are committed to creating a diverse and inclusive workplace; a place where we can all be ourselves. We positively encourage applications from candidates from all backgrounds, as well as feedback from current or future employees about how we can be more accommodating to your requirements. If your experience looks a little different from what we’ve highlighted on our job advert and you think you can bring value to the role, get in touch - we’d love to learn more about you