Job summary This post will be based on Reception of the Education Centre at Arrowe Park Hospital. The successful candidate will be required to provide administrative support to the team/department, answering general queries and taking calls. Main duties of the job To ensure that office and clerical duties are completed accurately and in a timely manner.Dealing with enquiries either by telephone, email or face to face.To comply with the Code of Confidentiality and Data Protection Act. About us All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients. Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents. We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint. We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m. The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales. Date posted 11 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Part-time, Job share Reference number 408-24-1087 Job locations Arrowe Park Hospital Arrowe Park Road Wirral CH49 5PE Job description Job responsibilities Please see attached Job Description for further information about the Reception/Administrative Assistant position available at WUTH. Job description Job responsibilities Please see attached Job Description for further information about the Reception/Administrative Assistant position available at WUTH. Person Specification Qualifications, specific experience and training Essential 5 GCSE's including maths and English or NVQ Level 2 in administration. Previous experience working in an administration role. Desirable Previous experience working in the NHS. Previous experience working with information systems/databases Knowledge and Skills Essential Good communicator with a customer focused approach To possess good organisational skills with the ability to prioritise workload. Desirable Knowledge and understanding of data protection and confidentiality. Ability to work independently and as part of a team. Polite telephone manner. Personal Attributes Essential Self-motivated Good timekeeper Desirable Ability to be sensitive and empathic. Person Specification Qualifications, specific experience and training Essential 5 GCSE's including maths and English or NVQ Level 2 in administration. Previous experience working in an administration role. Desirable Previous experience working in the NHS. Previous experience working with information systems/databases Knowledge and Skills Essential Good communicator with a customer focused approach To possess good organisational skills with the ability to prioritise workload. Desirable Knowledge and understanding of data protection and confidentiality. Ability to work independently and as part of a team. Polite telephone manner. Personal Attributes Essential Self-motivated Good timekeeper Desirable Ability to be sensitive and empathic. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Wirral University Teaching Hospitals NHS Trust Address Arrowe Park Hospital Arrowe Park Road Wirral CH49 5PE Employer's website https://www.wuth.nhs.uk (Opens in a new tab)