Job Title: Cloud Support Engineer (AWS)Location: South-West London (2-3 days per week onsite, with flexibility for face-to-face training)Contract Type: 3-6 Month Contract, Inside IR35Rate: £400 per day (Umbrella)
Job Summary:A South-West London borough council is seeking an experienced Cloud Support Engineer with strong expertise in AWS infrastructure to oversee the support of systems migrating from on-premises servers to AWS. Following the migration (expected completion by January 2025), this role will transition to providing Level 3 support, ensuring smooth operations, diagnosing issues, and upskilling the internal team to manage AWS independently. The ideal candidate will have the technical skills to troubleshoot, patch, and build servers while also leading training and knowledge-sharing sessions.
Key Responsibilities:
1. Level 3 AWS Infrastructure Support: Post-migration, provide advanced (L3) support to ensure the smooth functioning of the AWS environment, including troubleshooting and diagnosing issues as they arise.
2. Patching & Procedures: Maintain infrastructure health by overseeing patching and ensuring procedural compliance.
3. Server Management & Mentorship: Build new servers as needed and mentor the IT team on s...