As a Housekeeping Team Leader, you will be responsible for a portfolio of properties within an agreed area or multiple areas. You will ensure that all changeovers for properties within your portfolio are carried out to a high standard and within the required timeframe. The role includes the following responsibilities:
1. Carry out changeovers for all properties within your portfolio, as well as other properties where needed.
2. Identify any maintenance issues or general property attention areas that need to be resolved prior to the next guest’s arrival, or that you feel the owner should be made aware of.
3. Inform our managed services coordinator of any urgent maintenance required as well as low stock of any cleaning products or essential items.
4. Complete our on-app reports for every clean/winter property check to a high level, ensuring all relevant sections are completed and all photos are provided.
5. Resolve any issues or areas missed during the changeover which may be identified by either the owner or a guest.
The majority of changeovers take place on a Friday or Saturday; other days will be available at the height of the season (typically April-September).
Additional information is available upon request.
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