Job Description
Neighbourhood Sheltered Officer - Birmingham City Council - Housing Officers
Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking to recruit an officer to join the Housing Management team as a Sheltered Neighbourhood Officer. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city’s residents with a number of services to ensure stability within citizens' daily lives.
Your new role
As a Sheltered Neighbourhood Officer, you will assist the housing officer in providing a customer-focused and consistent Housing Management service, while undertaking the full range of housing management duties.
This role is a full-time position, with a standard working week (Monday – Friday). You will spend these 5 days out and about visiting different scheme offices and visiting the houses within them, arranging visits with customers and completing admin and casework in between, and all house visits are on site.
You will be delivering housing related support for older people living in sheltered housing, the community, Extra Care or hospital discharges to enable them to continue to live in their own homes independently. Assisting customers in achieving greater independence and c...