Kalsi Group, a well-established manufacturing company in Birmingham for over 30 years, is looking to expand their existing team. We have a fantastic opportunity for an experienced Sales Administrator. This role is ideal for an individual who would like to develop their career further in a positive, fast-paced growing environment.
The candidate will be able to process sales orders on an internal SAP system and will be the point of contact for customers with queries on products, deliveries, and orders, while providing support to sales area managers. The candidate will be working within a sales administrator team.
Sales Administrator Responsibilities:
1. Receiving and processing orders.
2. Liaising with the warehouse to complete customer requests.
3. Verifying orders, including customers' personal information.
4. Contacting customers by phone or email to answer queries and obtain any missing information.
5. Maintaining and updating customer records.
6. Directing feedback from customers to relevant departments.
7. Liaising with the sales manager and assisting them with any queries.
8. Supporting the department with other administrative tasks, as and when required.
Sales Administrator Requirements:
1. Previous experience in processing sales orders or a similar role.
2. Exceptional interpersonal and customer service skills.
3. Advanced knowledge of administrative tasks.
4. Proficiency with word processing, spreadsheet, and Outlook software.
5. Excellent written and verbal communication skills.
6. Excellent Microsoft Office skills.
7. Ability to work in a fast-paced industry; individual needs to be very organized, proactive, and self-sufficient.
8. Willingness to be trained on internal departmental systems like SAP/SAGE.
Benefits:
Salary: Dependent on experience & qualifications
Hours: 09.00 am to 17.30 pm, Monday to Friday
Breaks: 2 x 10 mins am and pm; with a 30 mins (unpaid) lunch – as per department requirement
Holidays: 20 days plus 8 bank holidays
Pension: Auto enrolled after 3 months’ probation period
Free car parking space (if available at the time)
To apply, please email your CV to hr@kalsiplastics.co.uk
Applicants must be eligible to work in the UK.
Job Types: Full-time, Permanent
Pay: From £23,795.20 per year
Schedule:
* Monday to Friday
Experience:
* Sales administration: 2 years (required)
Work Location: In person
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