MORI is a digitally native, direct-to-consumer baby and toddler clothing brand established and headquartered in London. We exist to inspire parents to raise kinder generations so together we can give babies a softer and stronger start. Key to our growth is the strength in our brand, standing by our values and connecting deeply with our customers. We are a hard-working and close-knit team dedicated to creating quality products and a brand loved by parents, globally.
The Role
We are looking for personable and enthusiastic Retail Store Assistants to join the MORI team based in NW London. As a small (but mighty) team, we are looking for candidates with a genuine passion for retail who will roll their sleeves up and be strong ambassadors for our brand. This role is key to our customer experience both in-Store and online.
Key Responsibilities
* Delivering high levels of customer-satisfaction through excellent customer service
* Managing the sales floor and ensuring product is kept neat, organised and stocked
* Assisting in the maintenance of all shop floor and stockroom inventory
* Sharing product knowledge with customers and championing our products
* Helping to monitor Store security through vigilant customer service
* Supporting with Store administration and compliance with internal policies and procedures and statutory best practice
* Supporting with maintaining impeccable visual merchandising standards
* Collaboration with the Head Office teams on product, marketing and growth initiatives
Requirements
* Preferable previous retail experience, including experience of developing customer rapport to drive sales
* A compassionate and consultative approach to customers
* A positive attitude and driven nature
* Strong organisational skills
* Excellent communication and interpersonal skills
Benefits
* Industry competitive salary
* 20 days holiday + bank holidays
* Regular social activities
* Up to 50% discount on our collections
* Enhanced parental leave policy
* Cycle to work scheme
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