Reference: Leicester 0009 BE1D / 1
Role: Insurance and Claims Officer
Contract Length: 2 months (anticipation of extension)
Location: Leicestershire, LE1 1FQ
IR35: Inside
You will be paid PAYE for the length of the contract: Up to £15.85 per hour PAYE + c15% accrued holiday + pension contribution
Main Duties and Responsibilities:
Your role is to investigate and recommend action on insurance claims brought against the council which are disputed and possibly fraudulent. The client is looking for a candidate who has liability and personal injury experience in relation to negligence policies such as public liability, employers’ liability or motor.
* Progresses and records information on an allocated case load of insurance claims against the council including investigating any potential cases of fraud.
* Determines liability by reviewing & investigating cases, evidence provided, etc.
* Works with council department staff on cases affecting them.
* Meets, interviews and negotiates with claimants, their legal and other representatives.
* Recommends and prepares cases to be challenged in court, including injury compensation.
* Instructs Loss Adjusters where necessary.
* Identifies and proposes actions to reduce incidents or procedural changes that will make the team more effective.
* Arranges site meetings to determine circumstances surrounding specific incidents.
* Other miscellaneous tasks associated with the role.
Qualifications and Experience:
* Progressing towards and willing to complete ACII qualification or equivalent knowledge and experience.
* European Computer Driving License or equivalent knowledge.
* Previous 2-3 years recent experience.
* Working experience of dealing claims for an insurance company or large organisation.
* Experience of using office-based ICT applications for email, internet access, word processing, spreadsheet analysis and database updating.
* Able to analyse facts and situations and compile, produce, summarise and present management/statistical/technical reports.
* Literacy and numeracy sufficient to perform claim calculations and prepare correspondence and outline facts/evidence.
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