Scheduling Administrator - Dunstable
Think Specialist Recruitment are delighted to be working on an exclusive basis once again with a thriving and established organisation in Houghton Regis.
Our client is currently looking to recruit for a new Scheduler to join their busy operations team. This role would see the successful candidate reporting to the Scheduling and Parts team leader, where you would be responsible for managing and driving the Customer experiencing within our client's busy reactive service side of the business. You would be expected to schedule customer calls in line with achieving Customer SLA's.
The ideal candidate will be someone who is a quick responder, well organised and can demonstrate a great attention to detail. We would be really keen to speak with candidates who have previous experience working in a scheduling/call planning role.
This is a permanent role paying a salary of £24k. Hybrid working is on offer from the outset! You would be required to work from our clients Houghton Regis office Monday to Wednesday, and then work remotely on Thursday and Friday.
Please note that due to the nature of our client's business there is the need to provide weekend cover. Our client has an "on-call phone" for emergencies which the team share on a weekly basis. On average you'd expect to have the phone 1 in every 10 weeks, and you are paid additionally for that week.
Duties:
Logging calls from customers in a time...