At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.
We have an exciting opportunity for a motivated, enthusiastic Admin Team Lead to work within our 0 - 25 Service contract in County Durham.
The post holder will be responsible for supervising the 0-25 Admin Team and will provide administrative support to the Management Team in the 0-19 (25) Service.
Main duties of the job
* To provide a comprehensive office administration service for the 0-25 Service using discretion and judgement combined with practical office management skills.
* To supervise the Administration Team.
* To work as a member of the Admin Team.
* To be familiar with, and work to, the protocols and policies of the 0-25 Service and Trust policies.
* To maintain the dignity and self-respect of all patients/clients by ensuring equal access to services in order to achieve a high standard of care and documentation.
* To be aware of the Health and Safety aspects of staff, patients and visitors to the department.
Working for our organisation
At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.
* An inclusive and supportive culture that encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
* Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards.
* Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
* Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification. If you have any questions, please contact Joanne Scott on joanne.scott3@nhs.net.
Person specification
Qualifications
* Good standard of education, including English.
* NVQ Level 4 in Business Administration or equivalent experience.
Experience
* Experience working as an administrator and in management.
* Previous experience of SystmOne.
* The ability to work on own initiative, problem solving and making decisions without supervision.
* Excellent verbal and written communication skills.
* Excellent Microsoft Office skills.
* The ability to develop existing systems and processes.
* Proven experience of handling sensitive and confidential issues.
* Team player with leadership skills and the ability to motivate others.
* Ability to manage and deliver workload to strict deadlines.
* Proven planning, organisational and motivational skills.
* The postholder must be able to make own travel arrangements for business usage.
* Previous supervisory experience.
* Excellent presentation of all documents, reports etc.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020. A submission for Disclosure to be made to the Disclosure and Barring Service will be necessary to check for any previous criminal convictions.
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