Job reference number 312751 Workshop Manager Starting from £47,659 Annual bonus potential, Company pension scheme with highly competitive contribution rates, Generous annual leave offering of 25 days, plus bank holidays, increasing with years of service Full time, Permanent F&MS SC Guildford, GU1 1AE Royal Mail is currently looking at add an experienced Workshop Manager to it's Guildford site. As the Workshop Manager you will play a pivotal role in the delivery of cultural change. You will be accountable for the performance of your Workshop(s) in your area, with specific accountability for delivering performance against all key Maintenance scorecard indicators, including, Safety, Legal, Cost, People and Stakeholder performance measures. About the Role You will be critical to ensuring the delivery of Fleet performance and for meeting the requirements of the Operator in the most efficient and cost-effective way. You will also: Be accountable for compliance to both legal and RM safety policies and meeting safety targets as well as delivering maintenance services and for optimising cost performance & forecasting through the use of the resource planning and booking tools Be responsible for optimising the efficiency of Fleet Workshops to meet industry standard performance levels and the deployment of all changes relating to Fleet Workshops Ensure effective engagement, communication and coaching to support and develop the Fleet Workshop team Be accountable for the achievement of all agreed targets, including internal Customer targets with SLAs through the use of effective performance management techniques Actively deploy, manage and support the maintenance of ISO 9001 quality standard within Fleet Workshops and support Continuous Improvement activity within the Workshops Effectively manage the local IR interface, working collaboratively with union colleagues to deliver change You will also be responsible for any mobile sites and sub-locations under the control of the Workshop and/or Cluster. About You For this role you need to be fully qualified to at least advanced level (IMI Level 3) in Light or Heavy vehicle maintenance & repair or an equivalent qualification. You are an established team leader with relevant Industry knowledge and experience of dispersed maintenance operations. You are also able to: Effectively manage and build relations with stakeholders Influence and deliver results through people Manage and build relations with Trade Union partners Lead, develop and coach to drive performance improvement. All Workshop Manager roles require a high degree of flexibility to ensure effective cover across multiple shift operations and the successful candidate may be required to travel to other sites within your area of responsibility. Extra Benefits Generous holiday entitlement of 25 (plus bank holidays), increasing with years completed service Company pension scheme with competitive contribution rates RMG Share Schemes - partnership and matching share offer Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills. Supportive and generous company sick pay Access to our Feeling First Class service, providing both mental and physical wellbeing support Lifestyle benefits - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax. Financial support - information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans Your peace of mind with - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner Free & discounted RMG products - free keep safe & redirection, partner discounts Free stamps at Christmas Available only to perm employees Your career in safe hands At Royal Mail we value our people and we want our people to be proud to work for our businesses. We have the assets, the infrastructure and the scale that others don't, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. We are responsible for the largest B2B customer database in the UK and are one of the largest employers in the UK, providing one in every 194 jobs. An operation of this size needs a strong support network, and the HR, Legal, Finance, IT, Risk & Governance, Customer Experience, Sales & Marketing departments are all integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations. Royal Mail is a forward thinking, innovative organisation, that is also committed to reducing emissions and improving air quality in our communities. This includes investing in technologies such as electric vehicles, drones, alternative fuel trucks and energy improvements to our estate. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/ Next Steps The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions. Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean 'your' interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people. We don't expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we'd love to learn more about you. Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required. For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/ Closing Date: 30th June. Please note, this advert may close early if the appropriate number of applications has been reached. LI-POST RMG LIMRT Job Segment: Air Quality, Performance Management, Engineer, Bank, Banking, Engineering, Human Resources, Finance