Technical Writer - RoboHelp, Microsoft Office, and Adobe Acrobat, SE England,
Our clients are looking for an experienced Technical Writer to produce, review, and update technical documentation and instruction for end-users, enabling them to maximise their use of thereSoftware platform.
Star qualities for the position
Instructional manuals and user guides
* Write instructional manuals for platform users.
* Ensure written instructions are clear, organised, and easy to follow.
* Create graphics and diagrams as required to best demonstrate system usage and functionality.
* Maintain a thorough understanding of the audience for the required documentation.
* Interpret technical information and adapt it for different audiences, as required.
Standards, processes and continuous improvement
* Meticulously follow style and document guides/standards.
* At all times follow the review and publishing processes.
* Edit existing content to conform to any updated standards as well as to improve clarity.
* Plan content for future platform developments.
* Be actively involved in testing phases to ensure documentation is accurate, complete, and clear.
* Contribute to and propose improvements to documentation and processes.
Business Support
1. Maintain the Business Management System by updating existing and adding new processes, procedures, and work instructions.