SUPPORT ENGINEER - ELECTRICAL HEATING & VENTILATION
Are you an experienced Electrician, Electrical Improver, Electrical Engineer, Service Engineer, Field Engineer, Air Conditioning Engineer, Heat Pump Engineer, or Renewables Engineer seeking a support role? Do you want to work for an established Manufacturer?
A leading manufacturer of electrical heating, renewable & ventilation products is seeking an Electrical Technical Support Engineer. Based within their offices between Portsmouth & Southampton, the position will involve providing technical support across their product range to engineers, consultants & external service partners, via phone, email & social media. Products cover a range of electrical heating, heat pump, hot water & ventilation.
The Role:
1. Using your electrical fault-finding knowledge to provide technical support to internal & external stakeholders.
2. Monitor technical support to identify product issues & continual improvement.
3. Assist in the collation of technical bulletins & training documentation.
4. Review warranty claims and issues to ensure collated for continual improvement.
5. Identify requirements for technical bulletins.
6. Maintain a strong technical customer experience.
The Candidate:
You will be an Electrical Engineer, Electrician, Electrical Improver, Air Conditioning Engineer, Renewables Engineer, or HVAC Engineer comfortable working in an office-based environment or seeking an office-based role. You will possess the following:
* Electrical qualifications/certification (i.e. 18th edition, 17th edition, City & Guilds Electrical, etc).
* Able to read schematic diagrams.
* Excellent communication skills.
* Ability to help and advise customers & colleagues effectively.
* Computer literate across office applications.
Hours & Remuneration:
Monday to Thursday 8.30am to 5pm, Friday 8.30 to 4pm. Salary on experience up to £35,000 & associated benefits.
Interested? Then please hit apply or reach us at startMonday now! TPBN1_UKTJ
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