Are you a driven and experienced professional seeking to make a tangible impact in a client-focused environment?
We are seeking a Business Services Manager to join our client, a well estbalished practice based in Wakefield. This is an exciting opportunity for a proactive individual to take ownership of a client portfolio, lead a talented team, and ensure exceptional service delivery.
Key Responsibilities:
Client Management:
* Manage client relationships, ensuring engagement and satisfaction with our services.
* Negotiate fees and identify additional opportunities to support client needs.
* Deliver high-quality client interactions both face-to-face and remotely.
* Ensure compliance, billing targets, and engagement letters are up to date.
Staff Leadership:
* Mentor and develop team members, ensuring they meet performance and training goals.
* Monitor and ensure work quality aligns with technical standards and time requirements.
* Support trainees in achieving apprenticeship milestones and exam success.
Operational Oversight:
* Schedule and oversee client work to ensure timely delivery and cost efficiency.
* Monitor job time costs, addressing any significant variances.
About You:
You are a technically proficient accounting p...