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Head of Hospitality at Hambledon Wine Estate
Role: Food & Beverage Assistant
Responsible to and reporting to: Restaurant Manager
Date: January 2025
Hambledon is a premium Hampshire wine estate, pioneers of English wine, located on the edge of the South Downs National Park. Our ambition is to be a best-in-class hospitality-led destination in the English wine category, that feeds the soul and allows people to flourish and thrive in this beautiful part of the South Downs National Park.
Responsibilities:
As a Bartender at Hambledon, you will play a pivotal role in creating an elevated experience by crafting cocktails, recommending wine pairings, and showcasing your extensive knowledge of all beverages. You’ll be responsible for curating an exclusive bar experience through meticulous preparation, deep product knowledge, and impeccable customer service.
Main Duties:
1. Ensure all guests in the restaurant and bar are being looked after, taking order for food and drinks.
2. Answer all enquiries as soon as possible to ensure we can maximise revenue and keep all bookings up to date.
3. Oversee daily operation of the restaurant, cleanliness, and guest experience.
4. Maintain effective communication with all team members to ensure any change in day-to-day running is communicated to the relevant people.
5. Deliver consistently high-quality standards and professional service.
6. Respond to guest comments in a constructive and positive manner.
7. Recognise and acknowledge customers, particularly regulars.
8. Promote an enjoyable guest experience.
General Responsibilities:
1. Carry out any reasonable instruction as directed by a manager.
2. Deal with all internal and external customers in a professional and courteous manner at all times.
3. Maintain a high level of dress and appearance at all times adhering to company guidelines.
4. Maintain high levels of housekeeping in your department.
5. Uphold and maintain all standards in line with your department’s standard operating procedures.
6. Understand Hambledon values.
All Main Duties are recommended; however, training can also be required for the right candidate.
Application:
Please email katherine.fromm@hambledonvineyard.co.uk with your CV and covering letter.
Deadline: 31st January 2025
Job Type: Full-time
Pay: Up to £27,000.00 per year
Company pension
Discounted or free food
Physical Setting: Restaurant
Shift: Day shift
Work days: Weekend availability
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Beverage Manufacturing
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