Job Summary
Are you an administrator looking for a new and exciting opportunity? Do you have excellent communication skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities?
The Suffolk Community Perinatal Mental Health Service are looking to recruit a conscientious, calm and confident individual to become part of their team.
You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.
Main duties of the job
Duties Include (but Are Not Limited To):
* Supporting Clinicians to maintain electronic patient records.
* Booking appointments
* Typing of letters
* Maintaining and monitoring waiting lists
* Diary management
* General admin support to wider clinical team
* Liaising with other teams
* Supporting with telephone calls
* Undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.
Previous administration experience is essential. Full training will be given.
About Us
We are looking to appoint a band 3 Administrator to our Community Perinatal Mental Health Team.
You will be joining the service at a very exciting time and will play a key role in helping the service to deliver on the NHS long-term plan and our continued expansion.
The post will be working alongside another band 3 admin, reporting into the band 4, with specific tasks associated to the role, but flexibility and variation required to meet the needs of the team at busy times. The role is varied within a very busy, fast paced team with deadlines and challenges. There will be developmental opportunities and a comprehensive induction for the successful candidate.
Tasks will include letter completion, ordering of stationery and supplies, minute taking, uploading information to the Lorenzo computer system, photocopying, collating booklets etc. No day is ever the same and cover will be required for annual leave and sickness of the band 3 and band 4 where appropriate.
If you are interested or would like to discuss these opportunities, please contact Helen Jackson at 01284 719704.
Date posted
18 March 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year Per annum/pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
246-CEN6960873
Job locations
Wedgwood House, Bury St Edmunds, IP33 2QZ
Job Description
Job responsibilities: Please see attached job description and person specification for more information on the duties of the role.
Responsibilities
Job description Job responsibilities: Please see attached job description and person specification for more information on the duties of the role.
Person Specification
Qualifications Essential
* Pitman / RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level
* NVQ 2 Customer Services
* NVQ 3 Business Administration or equivalent
Desirable
* Knowledge of Trust electronic record system
Experience Essential
* Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
* Working under pressure
* Working on own initiative with minimal supervision
* Ability to work with senior members of staff across a large organisation
Knowledge Essential
* Maintaining administrative / secretarial systems
Desirable
* Knowledge of NHS policy / procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details
Employer name: Norfolk & Suffolk Foundation NHS Trust
Address: Wedgwood House, Bury St Edmunds, IP33 2QZ
Employer's website: https://www.nsft.nhs.uk/Pages/Home.aspx
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