Pay Rate: £40,000.00 - £45,000.00 depending on experience
Grade: K
Contract Type: Permanent (Full-Time)
Shift patterns: Monday - Friday (Flexible within a 24 hour operation)
Location: Manchester - M90 1QX
PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.
Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking an Operations Manager to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results. You will be fully accountable for the day-to-day management, decision making and delivery of the easyJet cleaning and baggage hall operation from Manchester Airport.
WHAT DOES THE ROLE ENTAIL?
* Responsible for managing a safe operation and promoting a Safety-First Culture by applying and improving Safety Standards.
* Manage direct reports, conduct performance reviews and work with HRBP on management of employee relations issues across the site.
* Take an active leadership role, fully responsible for driving an engagement culture in the operation.
* Communicate team objectives, KPIs, tracking frequency, result calculation, and report locations, including onboarding new leaders.
* Effective shift planning.
WHAT DO WE NEED FROM YOU?
* Previous experience in Aviation baggage hall & cleaning preferred.
* Previous management experience essential.
* Customer facing experience – is an advantage.
* Accustomed to working in fast-paced, challenging environment.
* Can do, passion and right first-time attitude.
* A safety first ethos.
SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL
* Be able to provide five years address history.
* Be able to provide five years reference history (employment/education/benefit claim/character).
* To obtain a full airside ID.
* Pass a pre-employment Drug and Alcohol test.
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:
* Free confidential 24/7 GP service.
* Hundreds of discounts (including retail, childcare + gym).
* Affordable loans & enhanced pension scheme.
* 24/7 employee support service for you (+ family) with access to free counselling and much more.
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK.
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
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