Operations Support Coordinator
Salary: £25,500
Location: remote/home-based
Hours: 40 hours a week flexible (8am – 5pm)
Role Type: Permanent
Pareto are currently looking for an Operations Support Coordinator to join us on a full time basis to be based remotely. Occasional visits to client sites with expenses paid.
Responsibilities:
1. Monitoring the client email inbox and responding to queries
2. Inputting and tracking reactive jobs on the CAFM system
3. Actively monitoring open jobs including chasing engineers for updates and allocating reactive jobs to engineers and contractors
4. Raising purchasing orders for engineers and other team members as required
5. Allocating PPM tasks to engineers and contractors
6. Scanning compliance documentation (in-house and sub-contractor)
7. Closing down completed jobs and uploading any associated paperwork
8. Reviewing documentation and raising any issues to the Account Manager
9. Monitoring up and coming inspections and coordinating dates with sub-contractors and the Account Manager including booking in contractors ensuring all paperwork is in order
10. Following up with sub-contractors paperwork/certificates in relation to completed works/inspections
11. Raising remedial actions following works or inspections
12. Raising quotes as required and acquiring costs from in house engineers or contractors
13. Assessing completeness and appropriateness of sub-contractor RAMS
Key Requirements:
1. Previous administrative experience desirable
2. Previous helpdesk experience is desirable
3. Previous experience overseeing contractors required
4. Demonstrate strong administration skills
5. Strong IT skills including Microsoft Office
6. Excellent telephone and email manner, with solid communication and interpersonal skills
7. Excellent attention to detail
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