This role can be full time or part time MAIN TASKS: Produce accurate and well-presented documents including reports, client correspondence, presentations within agreed time frames Progressing tenancies: drawing up offer letters, contracts, switching over utilities, sending works orders, arranging pre-tenancy works such as check ins, professional cleaning, gas safety certificates, EICR. Liaising with tenants and landlords regarding incoming and outgoing tenancies. Drafting of letters, reports, invoices, property particulars etc. Processing invoices. Input to diaries and organising meetings Carry out timely and accurate administration of databases Accurately process fee accounts and out of pocket expenses, assisting with budgets and forecasts as required Provide a high level of efficiency and customer service to all who visit or contact the office Provide general administration support to the office including other partners, managers and staff as reasonably required Handling enquiries over the telephone or personally in reception and taking any necessary action General office duties such as filing, photocopying, etc. Maintain close communication with other administrators across different divisions to help ensure efficient running of the department at all times Effectively liaise with other relevant professionals to maintain a sound working knowledge of all relevant areas of work Develop and maintain a working knowledge of compliance information such as Money Laundering and clients’ compliance systems (for administrative purposes) Ordering stationery for the office PERSON SPECIFICATION Strong administrative experience Experience of providing support to teams Numerate Strong communication skills Advanced Microsoft Office - Word, Excel, Outlook & PPT Ability to learn, operate and train within the office on specialist systems Time management skills COMPETENCIES Confidential Team working Personal organisation Customer focus Professional Quality focussed Flexible