Senior Investigator - Russian Speaking, London
Client:
Twitch
Location:
London, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
12e0368dd30b
Job Description:
About Us
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together every day.
About the Role
Trust & Safety is at the core of our efforts to keep Twitch a welcoming and safe place for people to build safe and inclusive communities that enable diverse, global creators to flourish.
Reporting directly to the Senior Trust and Safety Manager (EMEA), you will investigate complex cases that require deep-dive analysis of content, recognizing behavior patterns and digging deeper into potential threats that may manifest on Twitch. For this role, you will be experienced in investigating egregious content such as CSAM (Child Sexual Abuse Material), TVEC (Terrorist Violent Extremist Content), and other general terms of service violations.
You Will:
* Act with autonomy, scoping out areas for improvement and utilizing your skills to invent and simplify our workflows.
* Respond to urgent escalations from our vendor and work with XFN to mitigate harms.
* Action appeals, handle government takedown and legal requests.
* Consider the entire breadth and scope of our team's operational network, including all regional teams and the work of our vendors.
* Demonstrate resiliency to change as you work in a fast-evolving environment.
* Work as part of a globally-dispersed 24/7/365 team (including weekend coverage - at this time 1 in 6 weekends).
You Have:
* 3-5 years experience working within Trust and Safety specifically on an operations team.
* Experience investigating CSAM cases, legal requests, or TVEC cases.
* Have led large projects across XFN partners.
* Desired languages: Russian, German, Japanese, or Chinese.
* Hybrid working - you may work from home or the London office where there is business need.
Benefits:
* Private Medical Insurance
* Pension Plan
* Maternity & Parental Leave
* Paid Time Off & Holidays
* Amazon Employee Discount
* Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, etc.)
Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.
Bank or payment details should not be provided when applying for a job. All applications should be made via the 'Apply now' button.
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