Multitask Personnel is thrilled to partner with a top-tier utilities provider, within the smart metering industry. They are looking for a number Call Centre Advisors to work in their outbound call centre team in Doncaster on a temp to perm basis
This is a fantastic opportunity to join an innovative company that values employee growth, offering comprehensive training, continuous support, and excellent career progression
Position Overview:
As a Contact Hub Advisor you'll play a vital role in engaging customers through quality conversationsvia outbound calls, on a dialler system to secure bookings for Smart Meter Installations.
Key Responsibilities:
1. Using a blended outbound dialler to engage customers, have meaningful conversations, and address objections to secure smart meter installation bookings.
2. Handling inbound calls to answer customer queries and secure additional bookings.
3. Understanding specific customer needs to ensure complete booking processes.