Job summary An exciting new position to join the Merseycare NHS Trust's Mailroom within Maghull Health Park. The Mailroom is presently located within the Central Services Building and provides mail delivery service to the Secure Division and the wider trust checking compliance with the security requirements of Secure Services. Main duties of the job To collect all mail from the Royal Mail Sorting Office, using hospital vehicle. Collection and delivery of mail to all listed locations prepared by manager. Frank all external mail, for the Secure Division and wider trust, prioritising Special Delivery, Recorded Delivery, Air Mail and 1sClass. To complete x-raying and/or security checks, in line with Tilt recommendations, of all goods to be delivered in to the Secure Area of Ashworth Hospital & the rest of the Secure Division.Check, note and raise awareness of any illegal or restricted items, such as weapons, explosives, drugs etc, with line manager. Investigate any suspicious items in line with departmental and hospital procedures. Adhere to the Patients Possession Policy withregards to stopping any items not permitted. Fill in all paperwork relating to the same. Documenting patient's property on when received through Royal Mail or couriers, eg, clothing, videos/DVDs/CDs/cassettes on PACIS (Patient Administration Clinical Information System). Outgoing service users' correspondence to be x-rayed and personal items to be disposed of on PACIS (Patient Administration Clinical Information System). Sort and distribute on a daily basis, newspapers and magazines topatients. Financial - Remove and receipt any cash, cheques or postal orders within patient mail/parcels and forward it on to the hospital cashier. To follow all protocols in place when dealing with new psychoactive substances (NPS) About us Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Flexible working requests will be considered for all roles. Date posted 18 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year Per Annum Contract Permanent Working pattern Full-time Reference number 350-TWS7065545 Job locations Maghull Health Park Maghull L31 1HW Job description Job responsibilities Job Purpose: To provide a comprehensive secure Mail Room Service to the hospital under the management of theStores & Mail Room Manager. Job description Job responsibilities Job Purpose: To provide a comprehensive secure Mail Room Service to the hospital under the management of theStores & Mail Room Manager. Person Specification Knowledge and Experience Essential At least six months office experience Desirable Working knowledge of office related software packages Experience of working in the NHS in a role managed by a supervisor or facilities management assistant. Values Essential Continuous Improvement Accountability Respectfulness Enthusiasm Support Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty Discrete Qualifications Essential Educated to GCSE standard or equivalent Must have worked in a mailroom environment or prepared to be trained and developed as such Desirable Current certificate or evidence of training Experience of high secure or similar environment. NVQ Level 2 Driving Licence Person Specification Knowledge and Experience Essential At least six months office experience Desirable Working knowledge of office related software packages Experience of working in the NHS in a role managed by a supervisor or facilities management assistant. Values Essential Continuous Improvement Accountability Respectfulness Enthusiasm Support Responsive to service users Engaging leadership style Strong customer service belief Transparency and honesty Discrete Qualifications Essential Educated to GCSE standard or equivalent Must have worked in a mailroom environment or prepared to be trained and developed as such Desirable Current certificate or evidence of training Experience of high secure or similar environment. NVQ Level 2 Driving Licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mersey Care NHS Foundation Trust Address Maghull Health Park Maghull L31 1HW Employer's website https://www.merseycare.nhs.uk/ (Opens in a new tab)