We are seeking a highly organized and detail-oriented Sales Support Administrator to assist with administrative and operational tasks for the global sales team. This role involves sales data tracking, order management, reporting, and general administrative support to enhance sales efficiency and performance. The ideal candidate will have strong analytical skills and the ability to manage multiple projects simultaneously.
Key Responsibilities
1. Compile and track weekly sell-out data from retailers across all territories, updating internal trackers.
2. Follow up with retailers and access portals (e.g., Selfridges, Next) to gather missing data and insights (e.g., brand performance comparisons).
3. Provide weekly updates before commercial meetings, including SKU analysis (e.g., top 10 products).
4. Maintain and analyze rate-of-sale files and assist in completing data files for retailer activations (e.g., promotions, discounts, sales events).
Order & Inventory Management
1. Maintain an order tracker to monitor stock issues, trends, and out-of-stock (OOS) situations.
2. Provide monthly overviews to assess the impact on sales and activations.
3. Monitor order delays, missed deliveries, and their impact on sell-in and sell-out performance.
4. Track purchase orders (POs) vs. invoices and ensure timely follow-ups on outstanding orders.
New Launch Forms (NLFs) & Product Setup
1. Review and manually complete NLFs for new product developments (NPDs), ensuring accuracy.
2. Complete NLFs for GWPs, samples, and testers as required by retailers.
3. Ensure timely updates of retailer catalogues with imagery and seasonal order forms.
Visual Merchandising (VM) & Store Coordination
1. Maintain a VM tracker for updates and issue resolution across regions.
2. Develop and update a global database of VM assets, store locations, and tailored planograms.
3. Coordinate VM projects, tracking timelines and ensuring deliverables are met.
4. Provide administrative support across sales functions, including consolidating internal reports.
5. Support benchmarking and market trend analysis to identify key insights for sales strategies.
6. Coordinate imagery and product uploads to retailer platforms, ensuring accuracy and timeliness.
7. Manage stock orders for the office, including NPDs, samples, and retailer gifting.
8. Oversee stock clearance processes and ensure proper inventory management.
9. Conduct research and prospecting for new business opportunities.
10. Maintain updated store lists for each territory.
Key Skills & Requirements
1. Strong organizational and multitasking abilities.
2. Proficiency in data analysis and reporting, with experience in Excel/Google Sheets.
3. Detail-oriented with a high level of accuracy in data handling.
4. Ability to communicate effectively with internal teams and external retailers.
5. Experience in sales support, administration, or retail operations preferred.
6. Knowledge of the beauty or luxury retail industry is a plus.
Why Join Us?
1. Be part of a dynamic and growing team in the premium beauty industry.
2. Gain valuable experience in sales operations, data analysis, and retail partnerships.
3. Opportunity to work with leading retailers and international markets.
If you have a passion for organization, sales data, and driving operational efficiency, we’d love to hear from you!
Salary: £33K
Company
Founded in the heart of Paris in 2000 by the iconic Terry de Gunzburg, BY TERRY believes in the transformative power of ‘Makeup that Cares’.
Our commitment goes beyond luxury - it’s about empowering individuals with skin-loving formulas that celebrate and enhance natural beauty, tailored to each person’s style and life experiences.
With offices in Paris and London, BY TERRY is celebrated globally for its innovation and timeless glamour, present in the world’s most prestigious stores and supported by a comprehensive global distribution network. BY TERRY has earned numerous awards, especially for our groundbreaking hyaluronic-infused powders.
Join BY TERRY, and be part of a team that values creativity and a commitment to redefining beauty standards. Together at BY TERRY, we make it up, we make it real, we make it recur.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development, General Business, and Sales
Industries
Retail Health and Personal Care Products
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