NELFT North East London Foundation Trust
An opportunity has arisen within our Community Children's Multi-Disciplinary Team for a band 3 administrator.
You will provide a high quality confidential and comprehensive administrative service within the team. This is a full time post based at Great Oaks Clinic, Basildon. You will work as part of the admin team for the community paediatricians. This opportunity will allow you to use your administrative skills and to establish good working relationships with colleagues. You will be an excellent communicator and have the ability to prioritise your workload ensuring that work is completed in a safe and timely manner. In addition, we are seeking someone who is able to warmly welcome patients into the building whilst on occasions where reception cover is needed.
Please be aware that the vacancy might be closed early should we have a high number of applicants for this post so kindly do not delay applying till the closing date.
Main duties of the job
The main responsibilities of the post include:
1. Typing/editing of letters
2. Taking calls/messages and communicating these effectively within the team
3. Ensuring the email inbox is up-to-date
4. Using the electronic patient record system and tasks
5. Ordering equipment and supplies
6. Working with internal administrative processes
7. Covering reception and warmly welcoming patients and families/carers into our building
About us
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,258 and a maximum payment of £2,122 per annum pro rata).
Job responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person Specification
Trust Values
* To be aware and demonstrate the Trust Values
Qualifications
* NVQ level 2 or equivalent standard of literacy and numeracy
* NVQ level 3 in relevant subject or equivalent level of proven experience
Experience
* Working in a busy office environment
* Experience of storing and maintaining confidential and sensitive records
* Working in an NHS environment
Knowledge
* Maintaining efficient administrative systems
* Maintain confidentiality/data protection
* Good working knowledge of Outlook, Word, Excel, PowerPoint
* Updating and maintaining database systems
Skills
* Advanced level IT skills
* Establish and maintain good working relationships
* Excellent interpersonal skills in a customer focused environment
* Able to use own initiative and work without supervision
* Able to prioritise own workload
* Clear communication skills including excellent writing, data entry and presentation skills
* To be able to travel effectively throughout the Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
NELFT North East London Foundation Trust
£24,071 to £25,674 a year per annum (plus 5% HCAS) pro rata for part time.
Contract
Permanent
Working pattern
Full-time, Part-time, Job share, Flexible working
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