We are looking for a talented Shop Manager to lead our brand new Larkfield Distribution Centre, working flexibly across the seven-day trading week.
You should have a commercial or charity retail background and be committed to providing a source of income for Demelza Hospice Care for Children. You need to be enthusiastic, passionate and driven to ensure every customer and donor receives the best possible customer service and experience.
As the Manager, you will be responsible for the day to day running of the shop. Working on the sales floor alongside your team, you will keep customers and donors happy, and deal with any issues that may arise in a timely manner. In addition to this, you will oversee all donations ensuring they are prepared and sorted ready for the shop floor, with a focus on quality gift aided donations.
You will need a creative flare to maintain excellent visual merchandising and ensure window displays are changed in line with our seasonal/events calendar. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office.
You will need to be able to use your initiative to make effective decisions and delegate work. Your team will be made up of a mixture of paid staff and volunteers, therefore people management skills are essential for this role. You will empower your team to deliver the best service.
This role will be Monday - Sunday working 5 days per week on a rota 9-5 with flexibility.
Closing date: 7/10/2024
Interview date: to be confirmed
Demelza greatly values the benefits of a diverse team and embraces diversity, equality, and inclusion in all areas of its work. We are committed to building a diverse and authentic workplace, ensuring that our team reflects the diversity of the children and families we support. We encourage candidates from all backgrounds.
All appointments at Demelza are subject to receipt of a satisfactory Disclosure and Barring Service application at an appropriate level. Please find attached guidance on the identification that can be used to support a DBS application and we request that you bring this with you to interview to enable you to complete a DBS form with us. The DBS application will only be submitted if your application is successful; otherwise all documentation provided by you will be destroyed in accordance with the DBS Code of Conduct regarding retention of data. If you are a member of the DBS Update Service, please contact our recruitment team.