Job Description
VANRATH are pleased to be partnered with an established law firm on their search for an IT Support Analyst. This position is suited to candidates with 1+ years experience in an IT support position, ideally working in a M365 environment.
This is a full time permanent position based in Belfast, offering fantastic opportunities for career progression and development.
Key Responsibilities
1. Provide hardware and software support (remotely and on-site)
2. Reply to ServiceNow requests via email, phone and in-person
3. Perform troubleshooting to diagnose and resolve IT related problems
4. Help with wider IT projects when required
Essential Criteria
5. 1+ year in an IT support or service desk role
6. Experience working in a Microsoft environment
7. Knowledge of Windows 10
8. Strong troubleshooting abilities
9. Good educational background - IT related degree or certification