Worcester Racecourse are looking for an enthusiastic and highly motivated individual to join their team as a Catering Supervisor. The Catering Supervisor's role will be to prepare and serve food and drinks at any bar or catering facility within the site to the required business standard, whilst providing excellent customer service. This is a great opportunity for a capable caterer to step into Sports & Event catering within a supervisory role. Support and guidance will be given to the right candidate to develop their career further.
Key responsibilities for the role will include:
* Work efficiently with the General Manager and assist them as required.
* Implement and adhere to the Company Food Safety Management System across all areas within remit and supervise compliance of others in the team.
* Gain and maintain excellent product knowledge and ensure it is kept up to date with any changes or new products.
* Plan and deliver race days & non-racing events.
* Plan rotas for the staffing team.
* Forecast Racing and Non-Racing Events.
* Manage stocktaking as required.
* Monitor stock of food, drink, disposables, and cleaning equipment.
* Have a good allergen understanding to the required level.
* Take food and beverage orders in a timely manner.
* Ensure stock rotation is carried out when replenishing food and drink areas. Record wastage in the correct way.
* Take responsibility for any deliveries as required.
* Prepare, transport, and serve food within catering outlets following company guidelines and stadium practices.
* Ensure all EHO food safety and production requirements are met and maintained to current standards.
* Ensure all line cleaning is complete and maintained.
* Ensure temperature controls are monitored, recorded & checked.
* Ensure quality control at all times throughout the production process.
* Control portion size and waste factors at all times, directly influencing GP.
* Ensure a safe working environment at all times.
* Observe, maintain, and drive all Health & Safety and Hygiene policies.
* Maintain a clean, tidy, and safe working environment; raise any concerns to your manager in a timely manner.
* Always be vigilant to the Challenge 25 policy when selling age-restricted goods and record all findings following company guidelines.
* Provide excellent customer service at all times.
About You:
* High level of interpersonal skills.
* Ability to manage others effectively.
* Basic food handling and preparation.
* Works well under pressure.
* Customer service focused (internal and external).
What ARC can offer you:
* Personal Development and Bonuses.
* Discretionary group annual bonus schemes to reward your hard work.
* Employee referral scheme because your opinion matters.
* Internal development programmes to help you progress.
* Support with study through our study assistance schemes.
* Want to experience a day on the other side? 2 Annual Members badges, giving access to over 500 racedays, as well as discounts on hospitality & room rates at ARC venues.
* Because we value work-life balance we offer an annual leave entitlement starting at 22 days plus bank and public holidays- increasing on your work anniversaries up to 28 days!
* Company life assurance scheme.
* Employee Health Cash Plan.
* Cycle to work scheme.
And so much more!
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.
At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.
We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.
Grand Stand Road
Worcester
Worcestershire
WR1 3EJ
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