Summary
Are you passionate about HR and looking to kickstart your career? An amazing opportunity to join our People Team. We are a rapidly growing family of healthcare companies and offer an exceptional package and progression for the right person. These are exciting times - come and join us! Role will include: HR Support, managing data, HR duties.
Wage
£14,722.50 a year
Training course
HR support (level 3)
Hours
Monday to Friday 37.5 hour week.
37 hours 30 minutes a week
Possible start date
Monday 7 April
Duration
1 year 2 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As an HR Assistant (Apprentice), you will provide efficient and effective administrative support to our People team and the Spirit Family, ensuring an exceptional employee experience.
* Support all internal and external HR-related inquiries or requests.
* Maintain digital and electronic records of employees.
* Assist with the recruitment process.
* Provide support for HR-related processes.
Where you’ll work
Spirit House
Saffron Way
Leicester
LE2 6UP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DAVIDSON TRAINING UK LIMITED
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
Full training will be given leading to a recognised Level 3 HR Support Apprenticeship Standard Qualification.
Full on-the-job training will be delivered.
Off-the-job training will be supported by our Training Provider, Davidson Training UK Ltd.
All training is carried out within the workplace during working hours.
Requirements
Desirable qualifications
GCSE in:
* English (grade 4-9 (A* - C))
* Maths (grade 4-9 (A* - C))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Logical
* Team working
* Initiative
Other requirements
Our massive growth plans will help us save the NHS £1 million and touch the lives of millions more patients. This is a fantastic opportunity to gain hands-on experience while working towards a Level 3 CIPD qualification. As an HR Assistant (Apprentice), you will provide efficient and effective administrative support to our People team and the Spirit Family, ensuring an exceptional employee experience. The Candidate You are a highly motivated and dedicated individual, committed to providing exceptional service across the business. Excited by our goals and values, you thrive in a fast-paced, ever-changing environment and communicate effectively at all levels. You are willing to learn and bring strong organisation, analytical, and communication skills. Detail-oriented and eager to learn, you can work independently, prioritise workload effectively, and maintain a customer-focused mindset. A true team player with a can-do attitude, you are proficient in Microsoft Outlook, Word, Excel, and PowerPoint. Successful applicants will be subject to pre-employment checks including a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunity employer