Job Title: Service Manager
Location: Huntingdon
Salary: Up to £55k + Company Vehicle
Job Description:
I am currently working with a well established powered access businesses who are showing signs of significant growth within the UK. The company are now looking for a Service Manager who will come in and work very closely with Operations Manager as well as the MD.
You will be responsible for the day-to-day management of the Workshop, Field Service Engineers and ensuring customer expectations are exceeded.
Responsibilities of the Role:
* Empower the team to deliver to deliver Company Objectives, Financial targets and Departmental initiatives to deliver growth and improved customer service
* Embrace the introduction of CRM to better use customer contact data to support
* our growth initiatives
* Day to day management and timely delivery of special projects & product recalls.
* Work with Operations Director to ensure all communication regarding service bulletins are handled consistently and professionally, with involvement of all company stakeholders, where necessary
Requirements of Role:
* Previous service experience with comprehensive industrial knowledge
* An experienced Manager who can balance managing a team whilst hitting your own personal set objectives
* A strong, self-motivated individual and creative problem solver
* Working to maximise performance and overcome challenges
The role will be based out of Huntingdon – Monday to Friday.
If you are someone who fits the above requirements and would like to find out more about this opportunity please speak to Jack Hanley at Elite Consultancy - 0121 450 5000 – jack.hanley@elitecn.co.uk