Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.
Job overview
The Senior Leadership Role within our Commercial Services Department is a pivotal position driving the future of training provision. Responsible for ensuring the delivery of high-quality, safe, and progressive training programs, the role entails managing intricate external relationships with clinical, co-responding, and business partners across diverse markets. With a focus on fostering effective commercial relationships and navigating complex regulatory landscapes, the ideal candidate will possess exceptional leadership skills, strategic acumen, and a passion for innovation. By delivering forward-thinking training programs, nurturing the next generation of healthcare professionals and volunteers, and promoting a culture of compassion and learning aligned with our Trust Vision and Values, this role plays a vital part in shaping the future of patient care.
Main duties of the job
1. Drive the delivery of effective, quality, and safe training provision for both internal and external stakeholders.
2. Manage complex external relationships with clinical, co-responding, and business partners across diverse markets.
3. Cultivate strong commercial relationships with industry partners, stakeholders, and national organizations.
4. Navigate the intricate details and broader strategic landscape of training and clinical practice.
5. Deliver innovative leadership to develop cutting-edge training programs for the next generation of healthcare professionals and volunteers.
6. Foster a culture of compassion, learning, and engagement aligned with our Trust Vision and Values.
7. Provide direct leadership to the TrainEEAST Team and contribute to the senior leadership of all Commercial Teams within the Department.
Working for our organisation
EEAST employs over 5,000 staff with a further 1,000+ volunteers who between them cover 7,500 square miles and care for a population of more than 6 million.
Our three control rooms in Bedfordshire, Norfolk and Essex handle more than 1 million 999 calls every year, over 2,500 calls a day.
We manage a fleet of over 1,000 vehicles including double staffed ambulances, rapid response cars, operational commander response vehicles, patient transport and support service vehicles.
The East of England works alongside 17 Acute Trusts with Accident & Emergency services and a Major Trauma Centre in Cambridge. Access is available to neighbouring MTCs such as those in London.
Our core values:
8. Care - We value warmth, empathy and compassion in all our relationships
9. Teamwork - Together as one, we work with pride and commitment to achieve our vision
10. Quality - We strive to consistently achieve high standards through continuous improvement
11. Respect - We value individuals, including our patients, our staff and our partners in every interaction
12. Honesty - We value a culture that has trust, integrity and transparency at the centre of everything we do.
Our 4 goals are:
13. Be an exceptional place to work, volunteer and learn
14. Provide outstanding quality of care and performance
15. Be excellent collaborators and innovators as system partners
16. Be an environmentally and financially sustainable organisation
#WeAreEEAST
Detailed job description and main responsibilities
17. Drive the delivery of effective, quality, and safe training provision for both internal and external stakeholders.
18. Manage complex external relationships with clinical, co-responding, and business partners across diverse markets.
19. Cultivate strong commercial relationships with industry partners, stakeholders, and national organizations.
20. Navigate the intricate details and broader strategic landscape of training and clinical practice.
21. Deliver innovative leadership to develop cutting-edge training programs for the next generation of healthcare professionals and volunteers.
22. Foster a culture of compassion, learning, and engagement aligned with our Trust Vision and Values.
23. Provide direct leadership to the TrainEEAST Team and contribute to the senior leadership of all Commercial Teams within the Department.
Person specification
Experience
Essential criteria
24. Experience in leading a Training team
25. Leadership experience
Desirable criteria
26. Experience in leading a commercial team or business
27. Experience in leading a commercial training team
Shortlisting
Essential criteria
28. Recognised managerial leadership qualification, or applied demonstrable experience.
29. Level 7 Master’s Degree in a business-related subject, or equivalent management and senior management experience in a commercial environment related to education and training.
Desirable criteria
30. Postgraduate Qualification in marketing/sales/ promotion.
31. Recognised quality assurance qualification (ie IQA, EQA) or equivalent experience.
References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.
All appointments will be subject to currently having a clean disciplinary record.
Please be advised that a No Smoking Policy is in operation throughout the Trust.
Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.