Job Description
Inside Sales Account Manager - Northampton
Salary: £32,000-£35,000
Bonus: Up to 30%
Type: Permanent, Full-time
Hours: Mon-Fri 08:45-17:00. Hybrid - 3 days in the office and 2 days working from home
Location: Pyramid Close, Weston Favell, Northampton, NN3 8PD
Position Summary
As an Inside Sales Account Manager, you will manage, maintain and grow sales within a portfolio of accounts. The aim is to retain customers and grow accounts through upselling and cross-selling, delivering best in class customer service, and meeting and exceeding expectations on your accounts.
Please note, customer interaction within this role will mainly take place via phone and email.
Key Responsibilities
1. Proactively contact customers to promote and expand the sales of existing, new and/or additional products to achieve business and individual targets.
2. Establish strong relationships over the telephone with key stakeholders (at site and head office level).
3. Create business plans for your portfolio of accounts, using sales reports to identify opportunities for growth.
4. Understand customer needs to provide value added solutions.
5. Establish strong relationships with the Regional Sales Team to capitalise on sales opportunities (conducting tria...