A Managed Services Provider is looking for an apprentice to support their clients remotely as well as onsite. Their team is very technical, & you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, & other aspects of the business. KEY DUTIES – Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK) Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution Troubleshoot, diagnose, and fixing most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills Self-Motivated Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.