Training Administrator
Location: Falkirk
Hourly Rate: £13.00
Working Pattern: Full Time (Tuesday to Saturday)
Are you a confident administrator with a passion for customer service? Do you thrive in fast-paced environments and have a knack for organisation? If so, we have an exciting opportunity for you to join our client as a Training Administrator in Falkirk!
About the Role:
As a Training Administrator, you will be the first point of contact for our customers, ensuring a smooth and efficient booking process for training sessions. Your primary responsibilities will include:
Acting as the first point of contact for customers, providing exceptional service.
Answering enquiries via email and telephone promptly and professionally.
Booking appointments for trainers, effectively managing schedules and resources.
Serving as the liaison between clients and customers to ensure clear communication.
Helping customers understand their bookings and addressing any follow-up questions.Working Hours:
This full-time position requires you to work Tuesday to Saturday, with hours from 9 am to
5.30 pm (Tuesday to Friday) and 9 am to 5 pm on Saturday. For the right candidate, there is flexibility for a shorter working day, allowing for a 3 pm or 4 pm finish.
The Ideal Candidate:
We are looking for someone who:
Possesses strong customer service skills and a friendly demeanour.
Is a confident administrator capable of managing multiple tasks in a fast-pace...