Site Location: Margam
Contract: Permanent
Working hours: 37.5 hours per week (weekend working is essential)
Holiday: 25 days plus bank holidays
Who are we?
We’re the UK’s #1 outdoor adventure company offering 13 outdoor activities across 36 locations in the UK, and we’re looking for enthusiastic individuals with a good head for heights to join our tribe.
As one of our Outdoor Activity Centre Managers you’ll be responsible for managing the site and ensuring the safe operation of activities for both our customers and team.
Benefits
· Expeditions & Naturally Powered Days -subsidised adventure trips such as caving, hiking, cycling, kayaking and climbing
· Employer pension contribution
· Retail and Leisure Discounts
· Wellbeing and Health initiatives and support
· Childcare scheme
· Enhanced maternity and paternity
· Give As You Earn – charity donations direct from your salary
· Volunteering Days – paid time off to volunteer on local social and environmental projects
· Free Go Ape for immediate family or 20% off
Some of the responsibilities include;
· Instructor training and recruitment
· Team management
· Scheduling
· Health and safety
· Course inspections and maintenance
· Customer service
· Corporate Events
· Building relationships with the support teams
· Site administration
· Marketing
· Budgeting
· Commercial development
The safe operation of the site is paramount and we’re looking for managers who appreciate this and who can understand, adhere to, and maintain high standards of policy, procedure and practice.
Keeping the ‘Adventure’ in adventure is one of our values and to achieve this we need to offer the customer ‘wow’. A customer focused attitude is essential and the enthusiasm to inspire this within your team.
We’re looking for candidates who can demonstrate commercial awareness with the ability to see the bigger picture and the drive to grow and improve.
Our work is mainly outdoors in the trees, so not only should candidates like the outdoors but also be environmentally conscious and committed to being a force for good in the community and beyond.
We’re an equal opportunities employer and we encourage applications from all sections of the community and we provide Diversity and Inclusion training for every employee.
We’re Disability Confident Committed which means we give opportunities to disabled applicants and provide an environment in which everyone can thrive.