CLCH Hertfordshire Adult Community Services -CLCH NHS Trust provides a range of Community Services, and theHertfordshire Division is recruiting!
The post holder is a member of the SPA team and the responsibilities of the team are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals into urgent and non-urgent.
The SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers and health professionals. They aim to make effective use of resources, reduce duplication and ensure that referrals are effectively and safely managed through the system. They ensure any urgent needs highlighted to the appropriate clinical services.
The West and South Hertfordshire Single Point of Access department operates 7 days a week between the hours of 8am to 8pm.
Process electronic referrals
Receive and manage calls from patients and professionals
Undertake and other administrative duty required
Just as we care about our patients’ well-being, we care about yours!
We can offer you:
• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme(only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here:
We are unable to offer sponsorship for this purely administrative role.
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
This advert closes on Monday 30 Dec 2024