Job Summary
Do you have a passion for delivering exceptional patient service in a buzzing hospital setting? Our Maternity team are looking for a Ward Clerk to join their vibrant team at Queen Charlotte's Hospital.
This rewarding, patient-facing role puts you at the heart of our ward, supporting expectant parents during some of the most significant and vulnerable moments of their lives. You'll provide essential administrative support, manage patient records, coordinate admissions and discharges, and handle enquiries sensitively and professionally. Strong organisational skills, empathy, and excellent interpersonal abilities are vital to succeed within this role.
You'll thrive in this position if you're adaptable to shift work covering both day and night shifts (8am-8pm / 8pm-8am) throughout the week, including weekends. Please note, this role requires full on-site presence with no hybrid working.
Previous clerical experience, particularly within healthcare, would be advantageous but is not essential. We offer thorough training, a supportive environment, and an opportunity to genuinely impact patient care.
Apply today to become an integral part of a team passionate about exceptional maternity care.
Main duties of the job
To provide effective and efficient clerical support to Maternity Pathway, ensuring that administration processes meet the needs of all service users. This may require the post-holder to work at a different site in the event of absence.
About Us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Date posted
17 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£29,029 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-WCCS-1949
Job locations
Queen Charlotte's Hospital, London, W12 0HS
Job Description
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
Responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
Person Specification
Education/ Qualifications Essential
* Good educational standard of at least GCSE in English or Maths, or equivalent
Experience Essential
* Demonstrable customer service experience
* Ability to prioritise work to meet tight deadlines
* Previous clerical experience
Desirable
* Experience dealing with people in a healthcare or other stressful environments
Skills/knowledge/ abilities Essential
* Basic computer literacy
* Good interpersonal skills including professional telephone etiquette
* Good organisational skills
* Clerical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Additional information
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
Queen Charlotte's Hospital, London, W12 0HS
Employer's website
https://www.imperial.nhs.uk/
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