Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process.
You would need to demonstrate excellent interpersonal skills to enable you to build rapport with customers to understand their needs and requirements. These would need to include listening skills, questioning skills, empathy, product demonstration and closing skills.
Reporting to a Sales Manager you’ll be expected to …
1. Demonstrate comprehensive local knowledge including amenities, schools, transport links and competitors.
2. Have a thorough understanding of our product and pricing.
3. Effective lead follow up skills to convert enquiries to site visits.
4. Utilise our Sales methodology, schemes and incentives effectively to close a sale.
5. Achieve sales targets in line with business requirements.
To be successful in the role, we are looking for:
* Experience of delivering sales in a service environment e.g. housebuilding, retail, hospitality, banking, estate agency.
* Commercially astute with a good understanding of the market and competitors.
* Understands and acts upon customer needs to maintain Company reputation.
* Thrives on challenge, is resilient and driven to achieve personal and organisational targets.
* Able to remain calm and controlled under pressure.
* Keeps up to date with new thinking including legislation, economic conditions and technology.
* Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers.
* Embraces change and explores new ways of working to help the continuous growth of the sales operation.
* Encourages and supports people in the team, sharing knowledge and best practice.
* Able to build relationships across functions, internally and externally.
* Self starter who works effectively without direct management.
* IT literate.
* Flexible with working pattern, must be able to work weekends and bank holidays.
* Flexible with travel, sometimes at short notice.
* Holds full driving license and have use of a vehicle for business travel.
We’ve been nationally recognised as a 5 star housebuilder since 2010 for supplying high-quality homes for all generations. It’s because we combine the brightest minds, the latest technology, and a genuine commitment to putting customers first. We want the best people in the industry to help us shape the future of building.
Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues.
As part of working for Barratt Redrow PLC and specifically for this role we offer:
* Competitive Bonus Scheme.
* Private Medical Insurance - Single Cover.
* Annual Health Assessment.
* 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days).
Private medical cover is available for timely access to a virtual GP, for diagnosis, treatment and more — including physio and talking therapies. You can even add family members.
First-class pension schemes with the option of up to 10% employer contributions.
All colleagues are able to access a fully funded annual health assessment, helping you to proactively manage your health and wellbeing.
As well as a competitive salary, we offer many ways to make life more affordable – from access to employee loans and savings accounts, to house purchase discounts.
Cycle to Work scheme, reduced hotel rate, discounts at major retailers… These make a massive difference to the quality of your lifestyle.
We know that a diverse team is better for our customers, makes us a more attractive employer and results in a stronger, more sustainable business. Which is why we're so committed to developing our inclusive culture.
We’re building a sustainable tomorrow, one house and one community at a time. Our commitment to our customers is rooted in every decision and day-to-day action we take.
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