Role Purpose
Join our Digital Team to create digital solutions for our Rail & Aviation Division. As a Business Improvement Manager, you'll help us improve performance and customer service through continuous improvement.
You'll lead digital projects within budget and on time, using your system design and development skills. You'll work with various stakeholders, including senior management, peers, suppliers, clients, and colleagues.
One of our key goals for 2026 is to roll out Salesforce Site tracker as our main digital workflow tool. This role will be based form one of our Rail and Aviation offices (Sidcup, Nursling, London, Gatwick, Heathrow) Due to the nature of the role the you will need a full UK driving licence
Key Responsibilities
Spot opportunities to enhance service, quality, safety, and profitability.
Provide analysis and support for commercial and operational decisions.
Lead system design and development for strategic projects.
Map out current processes and find ways to improve them.
Promote consistent use and standardization of systems and processes.
Recommend processes and systems to meet company and contract needs.
Collaborate with IT teams to develop and innovate systems.
Keep key personnel updated on progress and issues.
Support corporate efficiency improvements and share knowledge.
Work with clients and partners on joint initiatives.
Provide digital input for tenders and bids.
Lead process and systems aspects of contract mob...