Do you have a deep understanding of the metering space and thrive on solving complex challenges?
Are you experienced in driving operational improvements and supporting industry change?
We’re working with a leading software and services provider as they look for an Operations Business Analyst to join their Metering team. You’ll play a pivotal role in managing the complexities of a highly regulated industry while delivering innovative solutions that meet customer needs.
What You’ll Do
* Support operational delivery, collaborating with product and program teams on software enhancements and industry initiatives.
* Lead efforts on the Market Wide Half Hourly Settlement Program, ensuring seamless operational support.
* Identify and implement process improvements, product enhancements, and automation opportunities.
* Provide expert advice to internal teams and clients, representing the business in workshops and product development discussions.
* Manage additional work requests and contribute to contract renewals by showcasing operational value.
What You’ll Bring
* 4+ years’ experience in the utilities or energy sector.
* A strong analytical mindset, with proficiency in SQL and/or automation tools being a bonus.
* Proven ability to enhance operational efficiency and implement best practices.
* Exceptional problem-solving, communication, and stakeholder management skills.
* A customer-focused approach, with the ability to adapt to competing priorities.
Why Join?
* Flexible hybrid working – split your time between Chorley and home.
* Be part of a collaborative, customer-focused culture in a fast-evolving industry.
* Play a key role in driving operational excellence and industry-leading solutions.
This is a fairly unique one so please feel free to reach out to learn a little bit more.
sam@dextertalent.com